Safety & Support
Committed to your peace of mind, road safety, 24/7 aid, and trusted protocols.
24/7 Emergency Support
Call, WhatsApp, or SMS any time — we’re here when you need us.
Regular Vehicle Checks
Brakes, tyres, lights, engine — every car is inspected before handover.
Roadside Assistance
Breakdowns, flat tyres, battery — help is dispatched fast.
Our Safety Protocols
- Thorough sanitation before and after each rental
- Full inspection checklists (brakes, fluids, tyre tread)
- Certified parts & licensed mechanics
- GPS / telematics for route tracking & safety alerts
- Driver safety training for all KLS staff
Customer Safety Tips
- Always wear seat belts
- Observe speed limits and local laws
- Don’t drive under fatigue or distraction
- Avoid unsafe roads at night or bad weather
- Keep emergency numbers easily accessible
In Case of Emergency / Accident
Immediate Steps
- Check for injuries and move to safety.
- Contact KLS support immediately with details.
- Call police if required; get the report number.
- Take photos/videos of vehicles and damage.
- Exchange details with involved parties.
Information to Provide
- Your name, licence, ID
- Vehicle registration / booking number
- Time, date, and location
- Police / third-party details
- Photos of the scene
Need Help Now?
Reach us via WhatsApp or call — we’ll assist step by step.
Quick FAQs
What is your 24/7 support number?
WhatsApp +230 5500 7555 or call +230 5755 9255.
Can I stop driving if I feel unsafe?
Yes — contact us, and we’ll arrange assistance.
Will I be stranded if car breaks down?
No — roadside help or replacement is sent quickly.
How often are cars sanitized?
Before and after each rental, focusing on touch points.
Disclaimer:Â This page is informational. In case of emergency, your rental agreement and insurer terms apply. KLS may update procedures without notice.
Drive Safely. We’ve Got You.
Have questions or need help now? We’re always here.