Insurance & Protection Policy

Clear, transparent cover for stress‑free driving in Mauritius.

Standard Franchise / Excess

Rs 25,000

Young Driver Excess (≤25 yrs)

Rs 30,000

Fuel Policy

Same‑to‑Same

24/7 Assistance

Included

Figures shown are standard; some vehicles / promotions may vary. Always check your rental agreement.

What’s Covered

✔ Third‑party liability (as per Mauritian law)

✔ Collision damage to KLS vehicle (up to franchise)

✔ Theft protection (up to franchise)

✔ Windscreen & glass (partial cover; excess may apply)

✔ 24/7 roadside assistance

What’s Not Covered

  • Tyres, rims, and underbody damage due to negligence
  • Interior damage, lost keys, wrong fuel
  • Driving under the influence or off‑road use
  • Unauthorised drivers / expired licence
  • Personal belongings (recommend travel insurance)

How the Franchise (Excess) Works — Real Scenarios

You’re at fault

You pay the franchise amount (Rs 25,000; young driver Rs 30,000). KLS handles repairs.

Third party is at fault

Their insurer covers our repair. You pay nothing once responsibility is confirmed.

No one accepts fault

Each party pays their respective franchise while insurers investigate.

Minor scratches are usually much lower than the franchise (typically Rs 5,000–10,000 depending on extent).

Optional Protection Upgrades

Reduced Excess

Lower your liability significantly compared to the standard franchise. Ideal for peace of mind.

Premium Cover

Maximum protection incl. more glass/tyre coverage and roadside events.

Extras

Add child seat, GPS/CarPlay, extra driver.

In Case of Accident or Damage

Immediate Steps

  1. Ensure everyone is safe. Do not move the car unless necessary for safety.
  2. Call KLS support 24/7 (number on your contract/keys).
  3. Call police if required; obtain report/reference number.
  4. Take photos/videos of the scene and all vehicles involved.
  5. Exchange details with third parties and witnesses.

Documents We’ll Need

  • Copy of your driving licence & ID/passport
  • Police report number (if applicable)
  • Photos of the scene and damages
  • Third party details (name, phone, vehicle, insurer)
Legal Notice: This page summarizes cover and exclusions for convenience. In case of discrepancy, the signed rental agreement and insurer policy prevail. KLS reserves the right to update terms without prior notice.

Drive with confidence

Questions about cover or want to upgrade protection?

Welcome Back!

Sign in to access exclusive features and streamline your rental experience.

Save your details for quick and easy reservations;
View, modify, or cancel bookings anytime;
Easily bookmark cars and locations you love;
Get car recommendations based on your rental history.